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Return and Refund Policy

Return and Refund Policy

Last updated: October 17, 2026

 

Thank you for shopping at Commonwealth Coins and Collectibles dba CC and C.

 

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable to any products that you purchased from us.

 

Interpretation and Definitions

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Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Return and Refund Policy:

  • (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to Commonwealth Coins and Collectibles LLC, 5900 Barclay Drive, # 150172, Alexandria, VA 22315.

  • refer to the items offered for sale on the Service.

  • mean a request by You to purchase Goods from Us.

  • refers to the Website.

  • refers to Commonwealth Coins and Collectibles, accessible from www.ccandc.gold.

  • means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • "Your Order" refers to the purchase You made via Our website, www.ccandc.gold.

  • "You" refers to the individual who purchased an order via Our website, www.ccandc.gold.

  • Individual banks have different processing times for incoming payments such as refunds.

 

Your Order Cancellation Rights

You are entitled to cancel Your Order prior to the shipment of Your Order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform Us of your decision by:

We will issue the refund within 72 hours from the date of Your purchase. We will use the same means of payment that You used for the Order, and We will not charge a restocking fee.

 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days

  • The Goods are in the original packaging

  • The Goods were not used or damaged

  • You have the receipt or proof of purchase

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or are personalized.

  • The supply of Goods which according to their nature are not suitable to be returned.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

We may refuse returns that do not meet the conditions above, to the extent permitted by applicable law.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded or returned. This exclusion may not apply to You if it is not permitted by applicable law.

 

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

You should send the Goods at the following address:


CC and C, 5900 Barclay Drive, # 150172, Alexandria, VA 22315 USA

 

We will not and cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You will receive a gift credit for the value of your return. Once the returned product is received, a gift code will be mailed to You or emailed to You.

If the Goods were not marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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